1) I am in my early 40's and car audio has changed a LOT in the last 20 years. Same basic concept, but so many more options. I was looking for something that would enhance my music listening experience, not over power it. I initially went in looking for an "all inclusive" small plug and play subwoofer for my new truck. Not some competition, blow your hair around, get the cops involved, subwoofer. Just something that would enhance my new truck stereo. I got there and thought I found the PERFECT item. Went to talk to the installer, and after a few minutes, the installer told me, "I know what you are looking for, but what you have in your hand, isn't it." I honestly thought he was trying to "up sale" me. So I listened to his "sales pitch" for several minutes and realized, he wasn't even trying to sell me anything from Best Buy. So I then listened to what he had to say. Long story shorter, I purchased my audio equipment from somewhere online based on what the installer was saying and what I was looking for. Sorry Best Buy, you did not have what I was looking for in stock. Then I scheduled the Geek Squad to install. Here is where things get AWESOME.
Best Buy made a corporate decision to offer refunds for items returned within 15 days of purchase. All purchases returned outside of that Best But may offer customer store credit. I tried to return a gift I recieved yesterday but purchased 25 days ago. The box had not been opened and was as if it had just been removed from Best Buys shelves. Best Buys selections were slim to none leaving me no option that was not slated without an inconvenience to myself the customer. Every offer was in Best Buys best interest not customer satisfaction. "Best Buyers beware!"
3) After the installer finishes my truck, he called me as promised.
4) When I looked in my truck, and believe this, I LOOKED for ANY error. I mean, it is a brand new truck. Did I find ANYTHING out of place? NOPE. Not even a hair. Everything looked exactly as I had left it, except the miraculous new add in subwoofer, box, amp, and bass remote. Professional, that is a MILD understatement. This installation looked factory. THAT is VERY impressive to me.
Best Buy the only place to buy a tv, a computer, and a phone at a great price! And the people are really nice!
My desktop PC was having an issue sending a signal to my monitor. My PC was three days out of warranty and they fixed it for free anyway. They deserve 5 stars! Thank you Best Buy!
I will MOST DEFINITELY be using the Moore, OK Geek Squad in the future!
Black Friday was a breeze this year. They where ready for us and had all the crew there helping everyone out. Got me the new google home mini at a great price and only stood in line about 15 minutes total. Way to go Best Buy. You nailed it.
2) When I get there, the installer starts working on my truck 15 minutes ahead of schedule, and really details to me exactly what he will be doing to my truck. When I say, "I had a LOT of questions" I really mean, I had a LOT of questions. The installer NEVER seemed annoyed with me at ALL and answered EVERY question with a smile.
I cannot say enough great things about my FIRST experience with the Best Buy Geek Squad at the Moore, OK location.
Best Buy is a US Electronics Store based in Moore, Oklahoma. Best Buy is located at 2700 S I-35 Service Rd, Moore, OK 73160, USA.
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